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What Are Chatbots

Chatbots are software applications that are programmed to send messages to users in a conversational interface, much like a live chat widget. They act like digital agents and are used to interact with your site visitors.

They can complete a number of tasks that you may wish your site visitor to complete interactively, from pointing them to the right product based on their need, helping direct them through to your sales team, or taking a booking or reservation. Chatbots are endlessly customizable, and everyone has slightly different requirements.

Ultimately, a chatbot can act like a virtual agent on your site, interacting with as many visitors as you have on your site at any one time and working 24 hours a day, 7 days a week and 52 weeks a year! They never stop. Best of all, many more of your customers will stay to chat, and potentially be converted to leads without you having to spend any additional effort to convert them: leave it to your custom chatbot!

Please contact us for a Free Consultation so we can help you understand how a bespoke chatbot can increase your conversions and help your team deal with the customers that really matter!

About Us

We're a digital marketing agency that's 100% focused on creating unique conversational interactions that lead your prospects through customized adventures to ultimately book that call with you or to buy your product or service. 

We work with you to understand how exactly your business works, how you change your customer's life, and we will then build you a custom chatbot to meet your requirements, that will have your prospective clients excited to do business with you, because they can clearly see that you actually know them, and understand where they are coming from.

Our team is experienced at building unique conversational marketing journeys for different industries, creating custom adventures using chatbots that convert, and designing conversations that are engaging and fun for the end user. We can help you convert your website into an automated lead generation and prospect qualification like none other - because it can work for you 24/7; yes, even while you're asleep and when your business has closed its doors for the day or for the weekend!

Our experienced chatbot and AI team will work with you to identify the best course of action for your specific needs - crucial to ensuring you can focus on the right areas.

Chat Stats

  • In 2016, Mark Zuckerberg stated that he expects that Chatbots will be the secret to Facebook's success over the next TEN YEARS. That claim seems to be being borne out, if we consider Facebook's rapid growth since Messenger was added to the platform.
  • Billion dollar companies like Amtrak are already using Chatbots to get ROIs of 800% or more.
  • Personal brands like Tony Robbins and 
  • By 2021, 50% of companies will spend more on Bots than on mobile apps.
  • By next year, the average person will interact more with Bots than with their spouse!
  • Gartner predicts that chatbots will power 85 percent of all customer service interactions by the year 2020 [take this with a pinch of salt, as we're already in 2020, but this is definitely the next frontier for customer service]
  • 48% of consumers would rather connect with a company via live chat than any other mean of contact.
  • 57% of consumers are interested in chatbots for their constant availability and instant responses.
  • 67% of customers have used a chatbot over the past year
  • 35% of consumers want to see more companies using chatbots.
  • 55% of consumers are interested in interacting with a business using messaging apps to solve a problem.
  • 37% of people use a customer service bot to get a quick answer in emergencies
  • According to SalesForce, 58% of users say chatbots have changed their expectations of customer service. 
  • 95% of consumers believe 'customer service' is going to be the major beneficiary of chatbots.
  • Approximately 40% of people of all ages prefer to use chatbots when shopping online.
  • Chatbots can cut operational costs by up to 30%.

Contact Us

Company Name

KaizenGrowth Marketing

Address


Toronto Ontario , Canada

Office

Email

chatbots@kaizengrowth.marketing